Office Hours

Our office is open Monday through Thursday from 7:30 to 5:30. See the map at the bottom of the page for directions to our office. Parking is available on the streets in front of and on the side of the office. Parking is also available behind the post office.

Office Policies

Children invited. Parents by invitation only: "We feel strongly that the first appointment for a young child should be the opportunity for Dr. Bill and the child to get to know each other, to bond". Children almost always do better without the parent present. In the event that a parent must be able to see their children, he or she can be an "invisible observer".

Appointment Cancellation Policy: Appointments cancelled or broken with less than 24 hours notice may be subject to a "broken appointment" charge of $50.00. That charge may be increased depending on the amount of time allotted for the scheduled appointment.

Payment policy: Payment (cash, Visa, American Express, Mastercard, and Discover Card) is expected when services are rendered unless arrangements have been made in advance. As an alternative to the above we offer Care Credit which is a convenient, low minimum monthly payment program designed to pay for dental care and elective treatment not covered by insurance. Depending on the program, the amount borrowed may be interest free (see Links of Interest.)

There will be a finance charge of 1 and 1/2% per month or 18% per annum on any unpaid balances over 30 days. Additionally, there will be a $35.00 fee for returned checks. In the event that that collections are needed settle the account, attorney's fees, court costs, and interest will be included in the amount due on any unpaid balance.

Patient With Dental Insurance: We accept assignment from Delta Dental only. Patients are responsible for any deductibles, co-payments, and non-covered services at the time the service is provided. Any balance remaining unpaid after 45 days from the date of the service will be due in full by the patient. We encourage the patient to check with your insurance company prior to any treatment being performed. Please keep in mind that your dental insurance policy is between you and your insurance company.

Patient Records: By law, we are required to retain all original records and x-rays. When provided with a written request, we will provide copies of records and x-rays. A fee, as determined by state law, will be charged.

Our Office (select picture to enlarge)

Entrance

Reception Desk

Waiting Room

Dr. Plack's Office

Treatment Area

Treatment Room

How to find our office.